Frequently Asked Questions

Enrolling is straightforward. Go to our Courses page, select the tier that suits your needs (Online Course Only, Course + Virtual Session, Course + Practical Lesson, or Course + 10-Hour Block), and click "Enrol Now" or "Get Started." You will be taken through a simple checkout process where you enter your details and payment information. Once your payment is confirmed, you will receive a welcome email with your login credentials and instructions for accessing the course. You can then log in immediately and start learning

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payment is processed securely through our payment provider. If you have questions about payment methods or need to arrange alternative payment options, please contact us at sales@saferinternationaldriving.com.

Yes, we offer a 14-day money-back guarantee if you are not satisfied with the course for any reason — provided you have not completed more than 50% of the course content. Simply contact us within 14 days of purchase with your order details and we will process a full refund. No questions asked. We are confident you will find the course valuable, but we want you to feel completely comfortable with your purchase. Please note that refunds are only available for the course portion of tiered packages that include practical lessons — those require separate discussion.

After your purchase is confirmed, you will receive an email with your login credentials and a link to the course platform. Click the link, enter your username and password, and you will have instant access to all course materials. You can log in from any device — computer, tablet, or phone — and your progress will be saved automatically across all devices.

If you forget your password, click the "Forgot Password" link on the login page. Enter your email address and you will receive an email with instructions to reset your password. Follow the link in the email, create a new password, and you will be able to log back in immediately. If you do not receive the email, check your spam folder or contact us at sales@saferinternationaldriving.com for assistance.

If you experience any technical issues accessing the course — such as videos not playing, pages not loading, or login problems — please contact us at sales@saferinternationaldriving.com with as much detail as possible about the problem (what device you are using, what browser, what error message you are seeing, etc.). We will investigate and help resolve the issue as quickly as possible. In the meantime, try logging in from a different device or browser, as this sometimes resolves technical glitches.